Resources

Ratings

The guest's score, a private note to the owner and photos of the dishes.

6 guides

How guests rate their order at the table

See how order ratings work: once the order is Served, an invitation shows at the table and the guest gives thumbs up, stars, tags and a private note.

5 min

The private note only the owner reads

See how a guest's private note reaches only you: it stays off the menu, doesn't affect the score and lights up your Dashboard instantly when the score is low.

5 min

The thumbs up per dish and what it tells the owner

Understand the thumbs up per dish: guests tap up or down on each item of a served order, and you find out which dish caused a problem at the table.

5 min

How to rate without an account, from the table QR code

See how to rate without an account on qmen.us: the score, thumbs up and private note go through the table QR code, reach the restaurant and need no sign-in.

4 min

The dish photo guests send with their rating

Find out how guests attach a dish photo to their order rating, what shows on their screen, and how the image becomes a light WebP before it's stored.

5 min

A low score alerts the owner before the guest leaves

See how a low score reaches your Dashboard instantly: 3 stars or less trigger an alert with the guest's note, so you can fix it before they leave.

5 min

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