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Quick answers to the most common questions and a step-by-step guide for each screen. Can't find what you need? Send us a message at the bottom of the page.

Step by step

Quick guides by screen

Waiter

  1. Sign in with your account and choose the table.
  2. Tap items on the menu to build the order.
  3. Check the notes and tap “Send to kitchen”.

Kitchen

  1. Open the display on that kitchen's screen.
  2. Watch orders arrive in real time.
  3. Tap READY when the item is good to go.

Owner / restaurant

  1. Sign in with Google and add your kitchens and tables.
  2. Build the menu with categories, items and prices.
  3. Print the QR code for each table and start using it.
FAQ

Frequently asked questions

How do I create the tables for my restaurant?+
In your restaurant's Dashboard, go to “Tables” and tap “New table”. Give each table a name or number — its QR code is generated automatically, ready for you to print and stick on the table.
Does the guest need to install an app?+
No. Guests just scan the table's QR code with their phone camera and follow the digital menu and their order right in the browser, with no sign-in and nothing to install.
How does splitting orders between kitchens work?+
Each menu item can be assigned to a kitchen (e.g. “Hot kitchen”, “Bar”). When the waiter sends the order, each item shows up only on the display of the kitchen in charge of it.
Can I use qmen.us for more than one restaurant?+
Yes. Your account can have access to more than one restaurant — just switch between them on the profile selection screen, without signing out and back in.
Can an order be cancelled after it's sent?+
Yes. An item or an order can be marked “Cancelled” by either the waiter or the kitchen, and the status updates for everyone in real time, including the guest's screen.
Do I have to pay to use qmen.us?+
For now, every qmen.us feature is free. In the future we may add paid advanced, non-essential features, but everything that exists today stays free.