Resources

Kitchen

The real-time kitchen display, prep stations and printed kitchen tickets.

10 guides

How to open and use the kitchen display on a TV

Open the kitchen display on a TV or a tablet at the station and watch orders arrive on their own: link, password, what each card shows and how to mark READY.

5 min

How to create prep stations and give each one a display

Learn to create prep stations in qmen.us: each grill, bar or pastry station becomes a kitchen with its own display, password and a queue of only its items.

5 min

How the default kitchen sends each item to the right station

See how an item's default kitchen sends each order to the right station's display: grill, bar and pastry get only what's theirs, with no paper.

4 min

How to mark an item READY on the kitchen screen

Learn to mark an item ready on the kitchen display: one tap marks the line done, tells the waiter instantly and shows the guest their order is ready.

5 min

How to set the kitchen display password

Set the display password for each kitchen in qmen.us, see it in the Dashboard when you forget it and keep the wall screen signed in all through service.

4 min

How to use the lite kitchen display on an old TV

Open the lite kitchen display on an old TV or tablet: the same order queue on a simple page that doesn't freeze, with READY? on screen and live updates.

4 min

How to track your orders' average prep time

Track the day's average prep time against your house target on the qmen.us Dashboard: see where the clock starts and stops, and how to bring the number down.

4 min

An order preparing in the kitchen: how it gets to Served

See how an order preparing in the kitchen becomes Ready, then Served: who taps each button, what changes on the display and what the guest sees at the table.

4 min

How to show your animated menu on the dining-room TV

Turn on the ready orders screen's screensaver: the dining-room TV plays your menu animated in 5 styles, and a ready order always shows up first.

4 min

How to call out ready orders on the dining-room TV

Turn on the ready orders screen: the dining-room TV shows what the kitchen finished, with the day's order number, a sound alert and a voice calling each one.

5 min

Still need help?

If the step-by-step didn't solve it, send us your question with your restaurant's name. We reply within one business day.

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