Printing and offline
Kitchen tickets on a thermal printer, and what keeps working without internet.
How to print kitchen tickets automatically
Print kitchen tickets as soon as the waiter sends the order: set up the paper width, number of copies, the token and the print app in qmen.us.
How to set the ticket's paper width and number of copies
Set the thermal printer paper width to 58 or 80 mm and choose how many copies print per ticket: where it is, what changes on paper and what the app does.
How to install the print app in the kitchen
Install the print app on the kitchen computer or tablet and have tickets print on their own on the thermal printer: address, token and automatic startup.
What offline mode does when the internet goes down
See what offline mode keeps running when the internet drops: waiters order on the print app's local page, tickets print right away and it all syncs later.
Why an offline order doesn't print twice
See why an offline order never prints twice: each one carries a unique key and, when the internet comes back, the cloud recognizes it and doesn't reprint.
What to do when the kitchen ticket doesn't print
Fix a kitchen ticket that won't print: check the print app, the paper and the network, and see why qmen.us puts the ticket back in the queue on its own.
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