Resources

Guests at the table

What guests see from the QR code: follow their order, call the waiter and order by themselves.

9 guides

How to track your order in real time with the table QR code

Point the camera and track your order with the table QR code: each item moves through Ordered, Preparing, Ready and Served on the phone, no sign-in, no app.

4 min

How to let guests order on their own with the table QR code

Turn on self-ordering with the table QR code: guests build the order on their own phone and it lands in the kitchen, with no waiter needed to take it.

5 min

Call the waiter from your phone without raising a hand

Let guests call the waiter from their phone on the table page: one tap, the alert reaches the waiter's phone instantly and nobody has to raise a hand.

4 min

The visit history for people who sign in with Google

How the visit history in My visits works: every table a guest scans while signed in is saved, with a visit count and the date of the last time.

4 min

Ordering without a table: order from the restaurant's page

How a customer places an order without a table through your page's chat: delivery or dine-in, name and phone, and a tracking link with no sign-in.

4 min

How to track a delivery order by link

Open the status link and watch your food get made on screen: that's how you track a delivery order, from Preparing to Ready, without downloading an app.

5 min

How to rate your order and talk to the owner privately

How to rate your order on qmen.us: a thumbs up per dish, stars, a public comment and a private note only the owner reads — in under a minute.

4 min

Why guests don't need to install anything

Why guests don't need to install an app to order on qmen.us: they point the camera at the table QR code, open it in the browser and track the order to Ready.

5 min

Tablet at the table: guests order without waiting

Leave a tablet on each table: guests browse the menu with photos, send orders straight to the kitchen on the table's bill and call the waiter in one tap.

5 min

Still need help?

If the step-by-step didn't solve it, send us your question with your restaurant's name. We reply within one business day.

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