Orders and waiters
The waiter app: take orders, send them to the kitchen, split the bill and close the table.
How to take orders on your phone with the waiter app
Learn to take orders on your phone in the waiter app: tap the item, check the list and send it to the kitchen. Full guide, with custom items and notes.
How to enter an item that's not on the menu (custom item)
Add an item that's not on the menu straight onto the tab: the waiter types a name and price, it goes to the kitchen with the rest and joins the table's total.
How to write an order note on each item
Write an order note on each item, from how the meat is cooked to no onions, and see it highlighted on the kitchen display before cooking starts.
How to send the order to the kitchen, and what comes next
Learn to send the order to the kitchen in 6 steps: items leave Draft, show up on the right display instantly, and the ticket can still print.
How to add items to an order already sent
How to add items to an order already sent without opening a new one: new items wait, you check the amount and send them all to the kitchen in one tap.
How to cancel an item or the whole order
How to cancel an item or the whole order in the waiter app: what you can remove before sending to the kitchen, what locks after, and how the total adjusts.
How to mark an item as served in the waiter app
Learn how to mark an item as served in the waiter app: tap Serve and, once every item is out, the whole order shows as Served on the table page.
How to close the table's bill at the end of service
Learn to close the table's bill in the waiter app: one tap locks out new items and freezes the total, and the table is only free once you free it.
How to mark a waiter's shift and see who's on the floor
Waiter shift tracking in one tap: mark the shift on the Waiters page and see live who's on the floor now, since when and with how many orders in hand.
Several waiters at the same table, with no lost orders
See how several waiters work the same table in qmen.us: the tab belongs to the table, anyone on the team can add, serve and close, and no order gets lost.
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