Ratings

The dish photo guests send with their rating

When rating their order, the guest can attach an image for each item they ate — it's a button on the same screen as the thumbs up, with nothing to install. Here you'll see where that button is, what shows on their screen and what we do with the image before storing it.

Updated Sept. 21, 2026 5 min read For: owners
Quick answer

It works inside the rating: with the order Served, the guest taps Rate your order on the table page and, on each item's card, Add photo. The dish photo comes from the camera or the gallery, shrinks to 800 pixels on its longest side, becomes a WebP and is stored along with the score.

What the image attachment in a rating is

The dish photo is an optional attachment inside a qmen.us rating. It doesn't have its own screen: on the first of the rating's two screens — the one that asks What was worth it? — each item in the order becomes a card with a thumbs up, a thumbs down and an Add photo button. The guest picks an item, sends the image, taps Continue and moves on to the score. Nothing there is required: they can skip every attachment and rate just the same.

The guest does this in the browser of the phone that scanned the table QR code, with no app to install and no account needed. Our side of the work is handling the file size: the image is rotated to the camera's correct orientation, shrunk to fit 800 pixels on its longest side and re-saved as WebP — the same treatment a menu item image gets. What's stored is that light version, attached to the order when it's uploaded and tied to the rating when the guest taps Send rating.

Why let guests photograph what they ate

  • You see what left the prep station on that shift. The image comes from whoever ate, at the table, minutes after Served. It's the real plating of the day, not the catalog photo you added to the menu item.
  • No app or sign-in needed. It all runs in the browser of the phone that scanned the table QR code. Someone rating without an account attaches an image just like someone signed in, and nobody has to look for anything in an app store.
  • The attachment knows which dish it belongs to. It's created inside the item's card, with the dish name stored alongside it. If you rename or delete that menu item later, the image still says what it was.
  • The image arrives light. A photo of several megabytes straight from the camera becomes a WebP 800 pixels on its longest side, so the upload doesn't stall on the dining room Wi-Fi and storage doesn't fill up with huge phone files.
  • It's free, like everything else. qmen.us doesn't charge the restaurant or take a commission per order, and it's not a marketplace: this rating, image and all, belongs to your restaurant, made at your table.

How guests send a dish photo in 6 steps

Six steps: two to reach the rating screen, three to attach the image and one to finish with the stars.

  1. Let the order reach Served

    The rating invitation isn't up all the time. It appears on the table page when the order is Served, the table hasn't been freed yet and nobody has rated that order before. While the items are Draft or Preparing, the guest only sees the progress, with no rating card.

  2. Tap Rate your order

    At the bottom of the table page the How was it? card appears, with the line "Takes 30 seconds. The owner reads everything." and tags for that order's items. The Rate your order button opens the first of the two screens, the one that asks What was worth it? — with one card per item and a small progress bar at the top.

  3. On the item's card, tap Add photo

    Each card shows the dish name, the quantity, the line amount, the two thumbs and, below, the Add photo button with a camera icon. When they tap it, the phone offers to take a photo on the spot or pick one from the gallery. It's one image per item: the attachment is tied to that dish, not to the whole order.

    Tip: Someone who already sent an image sees Change photo instead of Add photo. Sending another one replaces the first — the two don't stack.
  4. Check the badge on the card

    As soon as the file is picked, a green check reading Photo selected appears above the button. If the guest comes back to this screen later and the attachment is already stored, the badge shows Photo added. The thumbs up is still optional: they can attach the image without rating the dish.

  5. Tap Continue to upload the image

    Until that tap, the file is only selected on the phone. Continue is what sends it: the image reaches the server, is rotated to the camera's correct orientation, shrunk to fit 800 pixels on its longest side, re-saved as WebP and attached to that table's order. A cancelled item doesn't even appear in the list; a custom item comes in with the name the waiter typed.

  6. Finish on the score screen

    The second screen asks And how was [restaurant name]? and asks for stars — the Send rating button stays grayed out until the guest taps one. There they can also choose quick tags, write a public comment and, if they like, a private note to the owner. It's when this is sent that the images already uploaded are tied to the order's rating.

Frequently asked questions

Does the guest need to download an app to send the photo?+

No. qmen.us runs in the browser: the phone that scanned the table QR code is already on the right page, and the attach-image button is the same file field any website uses. No account needed either — someone rating without signing in attaches an image the same way.

Can they send more than one image of the same item?+

No. Each line of the order holds just one image, and sending another replaces the previous one — that's why the button changes to Change photo after the first. What they can do is attach one to each item: if the order has four lines, there's room for four images, one per dish.

Does this image go into my menu?+

No. The image guests see on the menu is still the one you add to the item itself, on the restaurant's side of the app. The one the guest sends is stored with that order's rating, without touching your menu or replacing any of your images.

What happens to the heavy file that came out of the camera?+

We swap it for the light version before storing it: the image is rotated to the camera's correct orientation, shrunk to fit 800 pixels on its longest side and re-saved as WebP. It's the same treatment a menu item image gets, and the guest doesn't need to do anything for it to happen.

What if the guest gives up halfway through the rating?+

The attachment uploaded on Continue is already tied to the order. If they come back through the same table, the card shows the Photo added badge and they can change it or move on. The rating itself only exists after Send rating; and an order takes just one rating, so after that the invitation disappears from the table page.

Glossary

Rate your order
The button on the How was it? card, which shows on the table page once the order is Served and opens the two rating screens.
Add photo
The button inside each item's card in the rating. It opens the phone's camera or gallery and attaches a picture to that dish.
Change photo
What the button says once that item already has a picture. The new one replaces the old; each item keeps just one picture.
Photo added
The badge with a check mark that shows on the item's card once the picture of that dish is saved to the order.
WebP
A lightweight image format. Every item photo is converted to it on upload, with the longest side capped at 800 pixels.

Related resources

Still need help?

If the step-by-step didn't solve it, send us your question with your restaurant's name. We reply within one business day.

Open your free qmen.us and see what the table thought

Create your account with Google, build your menu and get your first order going today.

Get started