How to add a waiter and give them access to the app

What waiter access to the app means

Adding a waiter means creating, inside your restaurant, a login with its own name and address. Each waiter you add gets a link in the format qmen.us/your-restaurant/w/waiter-name/ and a password you set right away or later. That's how they open the restaurant app, pick the table, build the tab and send the items to the kitchen — all in their phone's browser, with nothing to install.

This access is separate from the Google sign-in you use as the owner. The email is optional: if you fill it in, that Google account is linked automatically the first time it signs in, and the waiter gets a Sign in with Google button on their screen. If you leave it blank, they sign in with the restaurant password only — which works for staff who don't want to use any account on the restaurant's device.

Why each waiter has their own link and password

• You know who placed each order. Since each one signs in through their own address, the order carries the waiter's name. Their card shows orders in hand, orders today and tables served, and the Dashboard adds it all up at the top of the page.
• Nobody needs a new account. No email, no sign-up, no app to download: you send the link, they type the password once per device and that's it. On the next shifts the phone opens straight into the restaurant app.
• The password is yours, not Google's. You set it, you see it behind the eye icon on the card and you change it whenever you like. If someone leaves the team, just remove their card and the access is gone instantly.
• You can adjust things without redoing anything. Renaming, changing the color, setting another password or marking a shift are taps on the card itself — the link stays the same and the waiter doesn't even notice.
• It costs nothing. qmen.us is free for the restaurant with no commission per order, so add as many waiters as your restaurant has. We're not a marketplace: the order is yours and you arrange payment directly with the customer.

How to add a waiter in 6 steps

Six steps, from the Dashboard to the waiter placing their first order at the table.

1. Open the Waiters page

   In the restaurant Dashboard, tap the Waiters card — it already shows how many are added and how many are on shift now. The page opens with four numbers at the top: waiters added, on shift now, orders in hand and orders today. Below are the cards, one per waiter.

2. Tap New waiter

   The New waiter button is in the top corner of the page, and the same form opens from the dashed square at the end of the grid. A small window opens with four fields: name, email, password and color.

3. Fill in name, email and password

   Name is the only required one — use what everyone calls them on the floor, because that's the name that appears on the tab. Email (Google sign-in) is optional and only makes sense if they'll sign in with their Google account. Restaurant password is also optional here, but with at least 4 characters; without it, access only works through Google. Pick a Color so you can spot their card in the grid at a glance and tap Add.

4. Copy the link and send it to the waiter

   The new card appears instantly with the Restaurant app access block. There's their address, like qmen.us/your-restaurant/w/joao/, with a copy button next to it. Send that link over WhatsApp and ask them to save it to their phone's home screen. Just below, the card tells you whether they sign in with Google or only with the restaurant password.

5. Let the waiter sign in and check

   When they open the link, they see their own name, the restaurant's name and the Password field. If you added the email, a Sign in with Google button also appears above the field. After Sign in, they land on the screen to pick a table and can build their first tab. The password stays valid on that device, so they don't type it again every shift.

   Tip: Got the password wrong several times? Access locks for a few minutes for safety. Wait and try again, or set another password from the card.

6. Adjust the card when you need to

   On the card you can tap Set or Change to change the password, Rename to fix the name, the colored avatar to change the color, and the On shift / Off shift badge to mark who's working right now. To remove access for good, use Remove: the confirmation window warns that orders already placed stay in the system. The color changes at once, with nothing to save: tap the avatar, pick one of the six colors and you're done. It helps you spot the waiter at a glance on the card, in the Waiters on shift list on the dashboard and in Performance by waiter, in Reports.

Frequently asked questions

Glossary

Waiter

The person who takes orders on a phone at the waiter URL, using the staff password.

Restaurant password

A short password the owner sets so a waiter can sign in to the app without a Google account.

Table

Each spot in the dining room registered in the system, with its own QR code for opening orders.

Tab

The open bill of a table, where items add up until it's closed.

Kitchen

The display where orders show up and move from Preparing to READY.

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