How qmen.us separates staff access by role

What a role is in qmen.us

A role, here, is the job of whoever is holding the device: owner, waiter, kitchen or guest. Staff access isn't a list of permissions you check on a settings screen — the address itself decides what appears. The owner signs in with Google and lands on the Dashboard of the restaurant linked to their account. The waiter opens qmen.us/your-restaurant/w/1/. The kitchen opens qmen.us/your-restaurant/k/1/. The guest scans the table QR code and lands on qmen.us/your-restaurant/t/7/.

Credentials also change from role to role. Only the owner has a real account, with Google. The waiter signs in with Google, if you add their email, or with the password you set on their card. The kitchen has the display password, which works per device and lasts 30 days without asking again. The guest has no password at all, because whoever is sitting at the table already has the QR code in front of them. And the thermal printer, when your restaurant uses one, authenticates with a token, not a password.

Why separating staff access is worth it

• The kitchen doesn't see prices or the bill. The prep station's display shows where the order came from, the quantity, the item name, the add-on and the guest's note. And it only shows that kitchen's items: the grill doesn't get dessert, and nobody at the station needs to know how much a table is spending.
• The guest doesn't see other tables. The page opened by the QR code is tied to that table and lists its orders, with each one's stage. If the waiter needs to take an order out of the guest's view, the Hide from table page button does that without deleting anything.
• A lost device doesn't bring down the restaurant. Each password opens one link and one role only. If a waiter's phone goes missing, you tap Remove on their card and that access dies instantly — the kitchen display and the table QR codes keep running.
• Nobody gets in by trial and error. Password screens are limited: ten wrong attempts in five minutes lock that device out for a few minutes, with the notice Too many attempts. Wait a few minutes and try again.
• Each device keeps its own access. The session is tied to the restaurant and role pair, so the same phone can stay signed in as two different waiters, and signing out of one doesn't sign out the other.

How to set up access in 7 steps

Seven steps, from your sign-in as owner to the day someone leaves the team.

1. Sign in to the Dashboard with your Google account

   The owner is the only role with a real account. On Sign in to qmen.us, the Sign in with Google button takes you to the Dashboard of the restaurant linked to that account — there's no owner password for anyone to find out, and no email-and-password sign-up. Everything that follows (Waiters, Kitchens, Tables) lives inside that Dashboard, and nobody gets there through the staff links.

2. Add each waiter under Waiters

   On the Dashboard, open Waiters and tap New waiter. The name is required; the email is optional and lets them sign in with Google. When you tap Add, the card already shows the Restaurant app access block with their link, in the form qmen.us/your-restaurant/w/1/, and a copy button next to it. One link per person, never one link for everybody.

3. Set each waiter's password

   Still on the card, the Save password button stores that waiter's password, with at least 4 characters. With no email on file, the card says No email — signs in with the restaurant password; with no password, it says No password — Google only. Since it's a shared-device password, the Show password eye icon reveals the current one so you can pass it on without having to make up another.

4. Give each prep station its display

   In Kitchens, each prep station has the Display link field and its own Save password — and every kitchen needs a password, because that's what stops someone who only has the link from seeing your orders. Once it's typed in, the screen stays authorized for 30 days on that device, so nothing signs out in the middle of lunch. The display shows only that prep station's items: no prices, no bill, nothing from the next station.

   Tip: If the kitchen TV also prints, Set up in the printing section offers the option Open the display without a password — the device with the token opens the screen directly, with nobody typing anything.

5. Leave the table to the guest

   In Tables, each table has the QR code & public link block, with the address in the form qmen.us/your-restaurant/t/7/ and Print to get all the QR codes on a single sheet. This is the only access in qmen.us with no password, and on purpose: whoever is sitting at the table already has the QR code in front of them. The page lists that table's orders, each one's stage — Ordered, Preparing, Ready, Served — and the button to call the waiter.

6. Teach your team the sign-in screen shortcut

   Whoever lost their link isn't locked out. On the same screen as Sign in with Google there's the or sign in as staff block, with Restaurant code and Staff password. The password typed is what decides where it goes: if it matches a waiter's, it opens their app; if it matches a kitchen's, it opens that prep station's display. If it's wrong, Wrong password for this restaurant. appears.

7. Revoke access when someone leaves

   On the waiter's card (and the kitchen's) there's Remove. Once you confirm, that link stops opening — and only that one: the other waiters, the display and the table QR codes keep working normally. Keep in mind that changing the password doesn't kick out someone already signed in on that device; to really cut access, Remove is the way to go.

Frequently asked questions

Glossary

Role

The job of whoever is holding the device: owner, waiter, kitchen or guest. On qmen.us each role has its own address and its own credential.

Dashboard

The owner's screen, at qmen.us/restaurante/painel/, with active orders, occupied tables, today's revenue and a shortcut to Settings.

Kitchen display

The wall screen that shows that prep station's queue live, protected by a password.

Staff password

The field on the sign-in screen that accepts either a waiter's password or a kitchen's display password. The password typed decides where the person goes.

Restaurant code

The short identifier created at sign-up (up to 12 characters) that makes up your public address, qmen.us/your-code.

Table QR code

The code printed on the table that guests scan with their phone, no sign-in needed.

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