How to delete your restaurant or account and what's lost

What the Danger zone in Settings is

Deleting your restaurant and deleting your account are two different actions that live in the same place: the Danger zone, a red-bordered block that stays closed at the end of the restaurant's Settings page. You click the title to open it, and only the owner can get there — waiters and the kitchen see none of it.

Inside there are three paths. Transfer restaurant hands the whole restaurant over to another qmen.us account and you stop being the owner instantly. Delete restaurant erases the restaurant and everything attached to it, but keeps your sign-in alive as a guest profile. Delete my account erases your user and, if you own a restaurant, takes it along. The last two are permanent: there's no trash, no backup to ask for later.

Why we ask you to type the name

• There's no undo. Once the confirmation goes through, qmen.us really deletes: tables, kitchens, waiters, menu and the whole order history are gone from the database. Not even we can bring them back.
• They're two doors with different destinations. Deleting the restaurant leaves you as a guest, with the same sign-in and your visit history. Deleting the account takes both and signs you out instantly.
• The confirmation is typed, not just a click. The red button starts out disabled and only becomes active when you type the restaurant's name (or your email) exactly. After that the browser still asks if you're sure.
• If you just want out, you can transfer. If the restaurant keeps running with someone else, transferring beats deleting: the menu, tables, team and history stay in place, only the owner changes.
• There's no contract to cancel first. qmen.us is free for the restaurant, charges no commission per order and doesn't process money: PIX, Brazil's instant payment system, is arranged directly between the customer and the restaurant. Nobody will bill you for anything afterward.

How to delete your restaurant or account in 6 steps

Six steps: two to decide and save what matters, one to reach the Danger zone and three to confirm the right way.

1. Decide between transferring and deleting

   The Danger zone has three blocks, and it's worth stopping for two minutes before you choose. If the restaurant stays open with someone else in charge, use Transfer restaurant: it hands menu, tables, team and history over to another account, which must have signed in to qmen.us at least once. If it's really over, then yes, delete.

2. Save what you want to keep

   Once you confirm, you can't ask for any report. Stop by Reports, choose the period and tap Export CSV or Export PDF to keep revenue and orders on your computer. If your menu photos only exist here, download them too.

   Tip: The CSV opens straight in Excel or Google Sheets, so it's the right format for running numbers later.

3. Open the Danger zone in Settings

   On the Dashboard, tap the Settings gear. Scroll to the bottom of the page, past General, identity and hours, until you find the red Danger zone block. It's closed on purpose: click the title to open it and show the three options.

4. Delete only the restaurant

   In the Delete restaurant block, type the restaurant's name exactly as it appears there — accents, capitals and spaces count. The Delete restaurant button only becomes clickable when the text matches, and the browser still asks for confirmation. Once you confirm, tables, kitchens, waiters, menu and history are gone, you go back to the home page and a message says your account is now a guest profile.

5. Delete your whole account

   In the Delete my account block, type your email in the field (capitals don't matter here) and tap Delete my account. Confirm the browser's question. This erases your user, the restaurant you own, its history and your visits as a guest — and you're signed out at the same moment, back on the home page.

6. Know what happens if you mistype

   If the name or the email doesn't match what's on file, qmen.us deletes nothing: it sends you back to Settings with a message that the text doesn't match. Closing the tab halfway doesn't delete anything either. Everything only happens after the red button.

Frequently asked questions

Glossary

Danger zone

The part of Settings with the actions you can't undo: transfer, delete the restaurant and delete the account.

Delete restaurant

The action that erases the restaurant and everything in it, while keeping your sign-in active as a guest profile.

Delete my account

The action that deletes your qmen.us user account and, with it, the restaurant you own. It signs you out right away.

Transfer restaurant

Hands ownership of the restaurant to another qmen.us account without erasing anything: menu, tables, team and history all stay.

Guest profile

What's left of your sign-in after you delete the restaurant: you can still follow orders, visits and ratings as a guest.

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